Privacy Policy – FitXchange

Effective Date: Sept 15th, 2025
Company: Quetzal Global LLC, doing business as “FitXchange” (“FitXchange,” “we,” “us,” “our”)
Contact: info@fitxchange.com | 720-266-7863
Mailing Address: 27493 Thimbleberry Ln, Evergreen, CO 80439 USA

1. Information We Collect

You provide: name, phone, email, billing info, buyer type, and any info you submit when filling forms, RSVPing, or making purchases.
Automatically collected: IP address, device/browser info, pages viewed, and interactions (cookies, pixels, log files).
Communications data: engagement with our emails/SMS (opens, clicks, replies).
From others: limited supplemental info (e.g., business name, social profiles) from public or third-party sources.
Mobile/SMS data: phone number, preferences, and message history when you opt in.

2. How We Use Information

Provide and improve services (inventory lists, RSVPs, reminders, receipts).
Send transactional notices and customer service messages.
Send marketing (if you’ve opted in). You may opt out anytime.
Process payments and detect fraud.
Protect our rights, comply with law, and enforce terms.
Analyze sale performance and customer engagement.

We do not sell your personal information.
We do not sell or share mobile opt-in data with third parties.

3. Sharing of Information

We share information only with:

Service providers (email/SMS platforms, hosting, payment processors).
Business transfers (merger, acquisition).
Legal requirements (law enforcement, subpoenas).

4. Cookies & Tracking

We use cookies/pixels to run the site, measure traffic, and improve marketing. You can control cookies in your browser settings.

5. SMS/Mobile Program

Sending number: +1-303-567-6560
Message frequency: typically 2–6 per sale cycle.
Cost: Msg & data rates may apply.
Reply STOP to cancel; HELP for help.
Consent is not a condition of purchase.

6. Data Retention

We retain data only as long as necessary for sales, operations, or legal obligations.

7. Security

We take reasonable technical and organizational steps to safeguard your data. No system is 100% secure.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. Contact us to request deletion.

9. State Privacy Rights

California residents (and others where applicable) have the right to request access, correction, deletion, and disclosure of information.
Requests: info@fitxchange.com

10. International Data Transfers

Data may be stored/processed in the U.S. By using our services, you consent to these transfers.

11. Updates

We may revise this policy. The “Effective Date” shows the latest version.